Orders with in-stock itemsare processed within 1–3 business days. Some items ship from the manufacturer or another warehouse, so tracking can take longer to appear; call us if you need it. Non-stocking items can take 2 weeks if not special order. For 2-day, 3-day, or overnight delivery, call to place your order. Details are in our Shipping Policy.

Start at Replacement Parts, where parts are organized by brand, model, and subassembly. Manuals and parts diagrams are in the Knowledge Center. If you still can't find it, call 877-222-4477 with the model and serial number from the machine's nameplate.

Return requests must be made in writing within 45 days of receipt and are usually subject to a 25% restocking fee. Special-order items are final sale, and electrical replacement parts are not eligible for refund. See our Refund Policy for the full terms.

Yes, for many items. International orders are placed by phone so shipping can be quoted accurately. Call 877-222-4477.

Yes. Equipment financing is available through Approve; use the financing link further down this page to apply.

Yes, in-house. See Binding Services for details, or shop binding equipment and supplies to do it yourself.